Fuel Management Guide

MyFBO Fuel Management makes it possible to track, transfer, disburse, and sell fuel, and is fully integrated with the other features and options of MyFBO. 

This document contains links to quite a bit of information about MyFBO Fuel Management in an effort to cover the most commonly asked questions. However, if you have any additional questions, please contact MyFBO Support and we'll be happy to assist.

• E-mail [email protected]
• Call (844)995-6333 Monday - Friday from 9 to 5 Eastern
• Enter a Support Request from the Support Tab in your MyFBO system

Online Help

The MyFBO online help system includes the documents linked below to assist Administrators and staff with understanding, setting up, and using the Fuel Management features of MyFBO:

• Fuel Management Overview (Administrators)
• Enable Fuel Management (Administrators)
• Basic Fuel Management Setup (Administrators)
• Detailed Fuel Management Setup (Administrators)
• SiteMinder Self-Service Import (Administrators and Managers)
• Commingled Fuel (Administrators and Managers)
• Tank Management Overview (Managers and authorized staff)
• Fuel Reports Overview (Managers)
• Refueling & Fuel Sales Overview (Staff)
• Refuel Internal Aircraft (Staff)
• Defuel Internal Aircraft (Staff)
• Fuel Sales (Staff) 
• Fuel Reimbursement (Staff)

MyFBO subscribers who sell fuel often use the related options below:

• Ground Services

Interactive e-learnings

There are numerous interactive e-learnings available to quickly illustrate how to accomplish specific tasks in MyFBO. Those related to Fuel Sales are linked below:

• Fast Fuel Sale  
• Express Pay - Customer Registration 
• Express Pay - Fuel Sale 
• Standard Fuel Sale  
• Refunding a Fuel Transaction
• Fuel Reimbursement  

Online Credit Card Processing

Many subscribers process credit cards online through MyFBO and a compatible processing gateway available in conjunction with AHT Gateway. For more information, please see the documents linked below:

• Online Credit Card Processing
• Online Credit Card Guide

To watch a short demonstration of a fuel sale using MyFBO and online credit card processing with signature capture, please use the download link below:

Fuel Sale with Online Credit Card Payment (download)

On the Ramp

There are a number of options for using MyFBO on the ramp. Some of our subscribers use rugged tablets, iPads, or even inexpensive netbooks. MyFBO also offers a Mobile Edition for small screen devices. 

We've tested rugged tablet PCs from MobileDemand�. These touch screen units with a built in number pad and the option to connect a credit card swipe reader are ideal for outside fuel sales or flight dispatch and check-in. Rugged tablets are a bit pricey, but definitely heavy duty. They can be used as handheld units, or with mounting brackets for truck installation. They can connect to the Internet via WiFi or cellular air card. For more information, visit the Rugged Tablet PC Website and check out the T7000 model. If you are interested in trying one out, the folks at Rugged Tablet PC will send you one to test. 

One of our subscribers highly recommends netbooks that they obtained through an economical plan with Verizon. Fuel sale is made and recorded, credit card is swiped through an inexpensive card reader attached to the netbook, and the receipt is emailed to the customer. 

Rugged Tablet

06/15/11 cli