Discrepancies Deferred / Awaiting Parts

The Discrepancies Deferred / Awaiting Parts  option is available from the Manage tab / Service Order menu. Managers, mechanics, and others who have been granted access can use this option to list by date or tail number all discrepancies that have been deferred by customers or are awaiting parts. 

1. Click the Manage tab.
2. Click Service Orders.
3. Scroll down to the Discrepancies Deferred / Awaiting Parts option, and select to see the report sorted either by date order or tail number. Click Go.

This report is designed primarily as a marketing tool, allowing you to solicit work that was previously deferred by customers. Buttons on the report allow you to open the profile for the customer so you have their contact information quickly at hand. You can also remove an item from the report so it is no longer tracked. Doing so does not remove it from the original service order.

02/04/10 cli