Scheduling

Flights and Ground Services may be scheduled from the FrontDesk Tab by putting a customer In Focus. Please review the screen shot below to see these options emphasized in red. For more detailed information about using the FrontDesk tab and putting a customer In Focus, please read FrontDesk Tab.

Scheduling Options

Reservation Types

There are a number of reservation types that can be made depending upon which types have been enabled in your MyFBO system. These different types exist because different data is tracked for each (for example, rental versus instructional), and the system Qualifications and Limitation checker works by checking different customer and pilot information based on flight type (for example, solo rental versus scenic). The different types of reservations that can be made are:

• Rental/ Instructional Single or Multi Day
• Multiple Reservations for one individual (Program/Batch, see Duplicate / Batch Scheduling)
• Observation of an Instructional Flight (see Observation Opportunities)
• Scenic
• Charter Single or Multi Day
• Fractional Single or Multi Day
• Ground Services

Because different reservation types require different information, always pay attention to the information requested during the scheduling process. The screen shots below show how the process is the same for different types of reservations, but the information requested is specific to the reservation types.

Rental/ Instructional

Scenic

Charter

Fractional

Scheduler Preference

MyFBO offers two different scheduler formats so each user can select their preference. The format shown in the examples above is the Checkbox format and is probably the format most often used. 

The other format is Click and Drag. For users confident with the mouse or for organizations where multi-day schedules are common, the Click and Drag Scheduler will likely prove the fastest way to create new reservations.

With Click and Drag, reservations are made using the mouse by left-clicking on the starting time for a reservation, moving the mouse pointer to the ending time while holding the left mouse button down (i.e., dragging), and then releasing the mouse button. To assist you in selecting the correct times, the online system provides a "tip" box showing the resource name, date, and time. 

Click and Drag

Once the mouse button has been released, the online system provides a pop-up window asking that you confirm the times selected, choose any additional resources, and provide additional details of the flight. 

Click and Drag Pop-up

Once a reservation has been made using either scheduler format, a confirmation e-mail is automatically sent to the customer. 

From your Home Tab / Personal Menu, your personal preference for a default scheduler format can be set. The options are Checkbox or 1, 2, 3, 4, or 6 day Click and Drag. Once a preference is set, you still have the option of using any of the scheduler types, but clicking "Reserve" on the FrontDesk menu with a customer In Focus will open your preferred scheduler.

03/30/11 cli