Safety Management

The collection of hazard and incident reports (including anonymous reports by staff and customers / members) and a record of the investigation of those reports and actions taken can be maintained in your MyFBO system. All hazard and incident reports and their resolutions are visible to your staff, promoting a safety culture.

Enabling Safety Management

Safety Management options are enabled by an Administrator from the Admin Tab / Features & Options menu. Safety Management is a chargeable option. Please see MyFBO.com Current Rates for more information.

Once enabled, an Administrator can set up the e-mail addresses for automatic notification of changes in hazard and incident data. This is accomplished in the Identification & E-mail Parameters available from the Admin Tab / Parameters & Settings menu. 

The announcement flasher in the system footer also reminds appropriate staff of new (not yet acknowledged) safety reports. The System Dashboard, available from the Review Tab, also includes hazard & incident report status.

A Senior Administrator can also designate Safety Officers. This option is available from the Admin Tab / Staff Security menu. For more information, please see Grant Higher Level Access. While any staff member, and optionally customers / members, may create and then view their hazard or incident reports, only an Administrator or designated Safety Officer can take action on all hazard & incident reports. 

Creating a Hazard or Incident Report

A new hazard or incident report can be created by staff or customers from the Home Tab / Safety menu. Administrators and Safety Officers can create and manage reports from the Manage Tab / Safety menu. 

There are three types of reports to choose from:

• Hazard Report

  Reports a hazard that could result in a incident.

• Incident Report

  Reports an incident.

• Flight Ops Incident Report

  Reports an incident related to flight operations.

Once a report type has been selected, the page will automatically expand for the inclusion of more details. Please provide complete and specific information while being as concise as possible. Once the report has been entered, safety officers will automatically be notified.

View / Resolve a Hazard or Incident Report

Administrators and Safety Officers can create, view, and manage all hazard or incident reports from the Manage Tab / Safety menu. 

Once the option is selected to View reports, reports that have not been resolved will include an Edit option.

An Administrator or Safety Officer can suppress the report if it is not safety related and does not require follow up. Otherwise, the report should be acknowledged. 

Once acknowledged, the page will automatically expand to allow the entry of Investigation Results and Actions Taken. Use the Update button to save the information entered, or use the Complete button if no further action will be required.

03/01/12 cli